Difference between revisions of "Writing good FAQs"

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== Conventions: Naming FAQs ==
 
== Conventions: Naming FAQs ==
 
Aim to name FAQs, such that they can easily found in an index
 
Aim to name FAQs, such that they can easily found in an index
* Prefix the FAQ with the main scope, e.g. '''Xen''', '''XCP''', '''XenARM''', etc.
+
* Prefix the FAQ with the main scope, e.g. '''Xen Project''', '''DomU Installation''', '''Xen Project on ARM''', etc.
 
* Then add '''FAQ'''
 
* Then add '''FAQ'''
 
* It is good to group FAQs related to a topic, e.g. '''Linux''', '''Installation''', etc.
 
* It is good to group FAQs related to a topic, e.g. '''Linux''', '''Installation''', etc.
* If the topic is too large qualify, e.g. '''Linux, Running on''', '''Linux, Building for Xen''', etc.
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* If the topic is too large qualify, e.g. '''Linux, Running on''', '''Linux, Building for Xen Project''', etc.
  +
For examples, see [[:Category:FAQ]]
   
 
== Attributes ==
 
== Attributes ==

Latest revision as of 04:50, 26 June 2014

Conventions: Naming FAQs

Aim to name FAQs, such that they can easily found in an index

  • Prefix the FAQ with the main scope, e.g. Xen Project, DomU Installation, Xen Project on ARM, etc.
  • Then add FAQ
  • It is good to group FAQs related to a topic, e.g. Linux, Installation, etc.
  • If the topic is too large qualify, e.g. Linux, Running on, Linux, Building for Xen Project, etc.

For examples, see Category:FAQ

Attributes

Good FAQs typically have the following attributes:

  • The question is clearly and concisely covered at the beginning of the FAQ
  • They use simple and clear language
  • They avoid the excessive use of technical language or add a definition of a new term
  • They tend to be self containing, i.e. they limit the number of external links
  • They contain examples, scripts, etc.